Greg Holmes, Field CTO for EMEA at Apptio, an IBM company, argues that successfully scaling intelligent automation requires
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FedEx tests how far AI can go in tracking and returns management
FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies
Klarna backs Google UCP to power AI agent payments
Klarna aims to address the lack of interoperability between conversational AI agents and backend payment systems by backing
How SAP is modernising HMRC’s tax infrastructure with AI
HMRC has selected SAP to overhaul its core revenue systems and place AI at the centre of the
ThoughtSpot: On the new fleet of agents delivering modern analytics
If you are a data and analytics leader, then you know agentic AI is fuelling unprecedented speed of
AI use surges at Travelers as call centre roles reduce
Mid-January saw insurance company, Travelers, announce a new deal that empowers 10,000 engineers and data scientists with AI
PepsiCo is using AI to rethink how factories are designed and updated
For many large companies, the most useful form of AI right now has little to do with writing
China’s hyperscalers bet billions on agentic AI as commerce becomes the new battleground
The artificial intelligence industry’s pivot toward agentic AI – systems capable of autonomously executing multi-step tasks – has
Insurers betting big on AI: Accenture
New research from Accenture has discovered insurance executives are planning on increased investment into AI during 2026 despite
Deloitte sounds alarm as AI agent deployment outruns safety frameworks
A new report from Deloitte has warned that businesses are deploying AI agents faster than their safety protocols
